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Axe

Axe Reviews

www.axe.com
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Axe Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Axe has a 2.5 star rating from 4 reviews with consumers mostly dissatisfied despite 100% would likely recommend; rating distribution shows 75% unfavorable and 25% positive. Reviewers cite good scent and longevity but report missing product, poor packaging, burns and slow or unhelpful customer service; price level is medium and reviewers value location and turnaround time.

Key Takeaways for Future Customers

  • Read Axe reviews for reports of chemical burns and packaging leaks before buying new body wash formulations.
  • Expect medium pricing and mixed experiences with customer service and refunds when seeking replacements.

Negative Feedback / Risk Areas

  • Axe customer complaints include chemical burns from body wash and deodorant and reports of missing product in packaging.
  • Customers report poor packaging causing leaks and difficulties obtaining refunds and exchanges through customer service.

Positive Feedback

Many reviewers praise the product scent and lasting effect, and some report satisfactory resolution from support when coupons or replacements were issued.

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Media from reviews

Axe - Quality. Missing 1/4 of the pit stick
Axe - Quality. Missing 1/4 of the pit stick - Image 2Axe - Quality. Missing 1/4 of the pit stick - Image 3Axe - Customer serviceAxe - Chemical BurnAxe - Unhappy packaging, leakng all over cabinetAxe - Unhappy packaging, leakng all over cabinet - Image 2
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customer body wash customer service service wash body coupon products chemical burn coupons
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Anonymous
map-marker Ashtabula, Ohio

New axe body wash

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AI Highlights
  • - The new Axe body wash burns the skin and leaves a burning sensation all day.
  • - The reviewer says Axe's customer service ignores emails and is rude.

The new axe body wash should be pulled off the shelf because it burns the body and leaves a burning sensation all day. Axe is a rude company you email them and they will ignore you email and basically disregard it thats not customer courtesy or even polite but we as customers pay their bills with buying their products and everything.

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Lance C Fhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Caledonia, Ontario

Quality. Missing 1/4 of the pit stick

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AI Highlights
  • - The axe pit stick is missing 1/4 of it.
  • - Please provide instructions to send pictures of the product.
Axe - Quality. Missing 1/4 of the pit stick
Axe - Quality. Missing 1/4 of the pit stick - Image 2
Axe - Quality. Missing 1/4 of the pit stick - Image 3

Hello,

I bought this axe pit stick and its missing 1/4 of it. I expect to get what I pay for.

Being a senior manager in manufacturing myself, we pride ourselves on quality and customer service. Please let me know how I can send pictures of the product.

Regards,

Lance Cuell

Pissed axe consumer.

Loss:
$6
Pros:
  • Smell good and lasts long
Cons:
  • Missing product

Preferred solution: Full refund

User's recommendation: Open the pit stick before you buy it to make sure it’s all there. It’s expensive so make sure you are getting what you pay for.

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Anonymous
map-marker Ashtabula, Ohio

New axe body wash

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The new axe body wash should be pulled off the shelf because it burns the body and leaves a burning sensation all day

User's recommendation: Do not buy the new axe body wash it will burn your body

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Anonymous
map-marker Great Clacton, England

RUFUND...CONCERT CANCELLED OZZY

AI Highlights
  • - Requests refund status for the cancelled Ozzy concert; original card may no longer be in use.
  • - Wants a human agent ASAP; emails are frustrating.

Yes? Where is my refund for the Ozzy concert that was cancelled.

I don't think that the card i originally used to book with is no longer in use?

MR SAMUEL NIXON

2xTickets

pridenixon@***.co.uk

WHERE IS MY REFUND?

AM I EVER GOING TO RECIEVE IT?

I am sick of all these e-mails!

I don't understand???

can i please speak to a human being asap!

Mobile: 0741240****

68 ELIZABETH ROAD

BRENTWOOD. ESSEX CM15 9NZ

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Lyric W Eit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chemical Burn

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AI Highlights
  • - Used Axe Excite Deodorant Gel for a month and got a chemical burn.
  • - Initially it dried the underarm skin, then a severe chemical burn occurred.
Axe - Chemical Burn

Ive been using Axe Excite Deodorant Gel for a month now, & just got very bad chemical burn. At first, it was drying out the skin below my armpit, and I just thought maybe its the cold weather coming in so I didnt stop using it.

Today I used it and immediately got chemical burn. So bad Im in TEARS.

Has anyone had this problem with Axe products or is it just me!? I love their sprays & other products, but the deodorant seems to do some damage.

User's recommendation: Be aware, but yes I recommend. It’s a good product, just didn’t work for me.

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Alice B Okd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy packaging, leakng all over cabinet

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AI Highlights
  • - The double packaged Axe bodywash leaked before I got home.
  • - I was told I'd receive body wash coupons but got deodorant/body spray coupons.
Axe - Unhappy packaging, leakng all over cabinet
Axe - Unhappy packaging, leakng all over cabinet - Image 2

I called customer service because the double packaged Axe bodywash had leak through the plastic even before I got home from shopping at sam's. Returning it to sam's wasn't an option since Sam is 25 minutes away I decided to call Axe customer service. I was told that I would receive coupons for body wash yet the coupon I received was for deodorant/body spray.

Loss:
$7
Pros:
  • Good product
Cons:
  • Packaged poorly

Preferred solution: Coupons to replaced body wash

User's recommendation: Get replaced what i bought

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Anonymous
map-marker Shreveport, Louisiana

Customer service

Axe - Customer service

I just want my free coupon that was not in my box for a free a x e item with the value of up to $6.50

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Brewster Iaj

Coupon issue

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AI Highlights
  • - I couldn't redeem 2 Walmart coupons for free Axe up to $6.50.
  • - Two coupons were reissued; I'm satisfied with Bob and the outcome, thanks.

I was unable to redeem 2 coupons at Walmart for free Axe products up to $6.50. I called customer support and they were able to reissue me two new coupons.

I am very satisfied with Bob and the outcome. Way to go guys!

I went from being kind of pissed to happy. Thanks.

User's recommendation: Call customer service if you have problems.

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Anonymous
map-marker Pomona, California

Complaint

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AI Highlights
  • - The artist didn't come.
  • - I traveled from LA to Las Vegas and saw a different artist.
  • - I had bought a ticket to see Fantasma.

I bought tickets to see an artist and that artist didn't come. I live in Los Angeles traveled to Las Vegas and attended concert with different artist playing. I already had purshased ticket to see this artist I bought my ticket to see the artist awl Fantasma

User's recommendation: Please inform buyers

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